Frequently Asked Questions
Everything you need to know about your Mudpuppy experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking link so you can follow your package's journey to your door.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Mudpuppy ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Mudpuppy garments?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also located on the inner label of every garment.